Athens Bounce House Rentals, LLC
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Frequently Ask Questions:                                   

Why choose Athens Bounce House Rentals? 
Do you offer multi-unit discounts? 
Is there a deposit requirement? 
How do I reserve a bouncer? 
Do you take last minute rental orders? 
What is your cancellation policy? 
What is required of me as a customer in order to rent a bounce house? 
What if it rains? 
What is the charge for delivery and set up? 
What are the rules for a bouncer? 
How do I know the condition of the inflatable I am reserving? 
What form of payment do you accept? 
How many people can play in an inflatable at one time? 
Are your inflatables safe and clean? 
Can the inflatables be set-up indoors? 
How much electricity do I need? 

•Why choose Athens Bounce House Rentals?
Athens Bounce House Rentals is Athens premier source for safe, clean and affordable entertainment for all ages. We are new to the Athens area and our goal is to provide good safe fun and games at parties and events in all locations around Athens and beyond. We have a team that is very professional, friendly, and ready to serve you. We routinely clean and inspect all of our equipment before allowing its use. No event is too big or too small for us. We are licensed and insured and proof of insurance will be provided upon request. 

 Do you offer multi-unit discounts? 
Yes, however, Athens Bounce House Rentals mission is to strive to provide entertainment value without sacrificing quality and safety. While we offer free delivery for the Athens area our prices continue to be competitive for our customers outside of Athens.  

• Is there a deposit requirement? 
Yes, there is a $50 per unit (non refundable) deposit. Your deposit is non refundable because our units are for indoor/outdoor use and when you reserve a unit(s) that unit is guarantee to be available for your event. However, in the event that you have to cancel your reservation because of inclement weather conditions your deposit or full payment will be credited towards a future date. There is no credit once your unit(s) have been delivered or set-up.

• How do I reserve a bouncer? 
Once you have decided to rent from us we recommend that you make your reservation ASAP to guarantee that you will have your inflatable for your event. You may reserve inflatables online by clicking on any of the "paypal" tabs located at the top left corner of each screen, but we recommend that you call us first and check on the availability of inflatables before making your reservation. 

• Do you take last minute rental orders? 
Yes! If you call for a bouncer on the day of your event and you live in the Athens area there will be an automatic delivery fee of $25. Last minute orders are  orders made on the day of service. 

• What is your cancellation policy? 
Reservation will not be made without a deposit. So we ask that you be certain of your reservation date. We will only give you credit for your deposit/full payment if you rented an inflatable for outside use and you are unable to use it on the day of your event due to bad weather. 

• What is required of me as a customer in order to rent a bounce house? 
The things that we require of you when renting one or more of our inflatables are that you have a flat surface (does not have to be perfectly flat), adequate space of at least two feet around the perimeters of the unit (see unit dimensions on the inflatable page), and a deposit. We also ask that all areas for your inflatable(s) set-up be cleared of all debris, toys, poop, and sharp objects. We do not have the time to clear your area for set-up as we are very busy with other customers. 

• What if it rains? 
We understand that nature will put a little damper on your event from time to time, therefore, in inclement weather, it is our policy that we credit your deposit or full payment towards a future date. PLEASE NOTE! Once your unit is delivered and set-up there will be no credit given thereafter if bad weather prevents you from using it.  

• What is the charge for delivery and set up? 
Delivery is free of charge in the Athens area, but there's a minimum of $25 for setup. Please call for delivery and set up fees outside Athens. 

• What are the rules for a bouncer? 
The rules for our inflatables are located in our rental agreement that you may obtain here on our website under the "Policies" tab. For your convenient, they are also printed on the inflatables. We recommend that you look over our rental agreement and call us with any questions/concerns you may have. 

• How do I know the condition of the inflatable I am reserving? 
Our inflatables are constructed with quality and safety in mind! All of our inflatables are constructed from commercial grade 18 to 21 oz. vinyl, with double stitching. All of the materials are fire retardant. The windows of the jumpers are made of specially designed mesh netting, which allows for easy viewing and minimizes the chances of participants getting entangled. 

• What form of payments do you accept? 
We accept cash, debit cards, all major credit cards, and checks. All check purchases must be made one week in advance and in full to allow adequate time for check to clear. 

• How many people can play in an inflatable at one time? 
Our regular inflatables are rated at a 400 pound weight capacity and our club houses are rated at 600 pounds. For example, no more than six 100lbs children, or four 150lbs children should use the club house at any one time. However, we recommend no more than eight small children at a time. 

• Are your inflatables safe and clean? 
All of our inflatables were constructed with safety as the top priority, however, constant supervision is needed to ensure that the children are playing safely and following the rules. All of our units are cleaned and sanitized after each use with "Lemon Simple Green" which is a safer alternative to toxic cleaners, bleaches, and solvents.  

• Can the inflatables be set-up indoors? 
Yes! Our inflatables are designed for indoor or outdoor use. 

• How much electricity do I need? 
All our inflatable rides and games are inflated using a fully enclosed electric blower unit that is powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each blower draws roughly 9-10 Amps (1,000 -1,100w) and some larger units use multiple blowers. Electricity is needed within 100 feet of the inflatable. These motors run constantly to keep the unit inflated so constant ample power will be required. 

Athens Bounce House Rentals, LLC.





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